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Frequently Asked Questions
Please follow care instructions indicated in the jacket. Make sure to remove the hard or soft plates from the carrier. Washing the armored panels of your vest will damage and lessen the integrity of the vest.
Yes all garments and inner vests are legal to be purchased in New York by anyone. Optional bullet proof plates are restricted by the New York Body Amor Law
According to a bill signed by the State of New York, it is unlawful for anyone to possess body armor for individuals who:
1. Do not work in Law Enforcement
2. Whose occupations do not require the usage of body vests as determined by the department of the state
Shipping and Delivery Services. Rates are calculated at checkout
Service
USPS / FedEx Ground / Home
Fedex 2Day
Fedex Standard Overnight
Shipping
All Overnight and 2-Day orders placed before Noon EST will be shipped out the same day (Monday-Friday, excluding holidays and weekends)
Saturday delivery service is not available
Shipping Restrictions
We do not offer delivery to PO Boxes, APO/FPO or outside US Territories
Track your order by clicking on "track order" in the shipping confirmation email.
We do not ship outside the US for the moment.
In order to get your items to you as quick as possible, your orders may be fullfilled in more than one shipment. Some products like bullet proof plates migh be shipped from the factory making custom made products for Armrium.
Orders can be cancelled within 60 from when you submit your order during business hours.
Go to your account
No we do not.
Returns are accepted within 30 days of the purchase date provided the item(s) meet the return conditions:
. Unwashed
. Unworn, unused.
. Original tags still attached
. In Original packaging
. LIMITED EDITION PRODUCTS ARE FINAL SALES
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Write a clear and concise answer to guide your customers.
Write a clear and concise answer to guide your customers.
Armrium products are made with the highest quality materials to protect you when it counts and we stand behind each one. Armrium products purchased from an Authorized Retailer are fully warranted against defects in materials and workmanship for the lifetime of the product – which means the usual and customary wearable life of the product, by the original owner. If a product fails due to a manufacturing defect, we will repair the product free of charge, or replace it at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided. Please note, bullet proof plates, stab proof plates accessories and collaborations are excluded from the Armrium warranty program, unless otherwise stated.
This warranty does not cover any repairs needed due to accidents, improper care, negligence, or normal wear and tear. This warranty is void if the inside garment tags are removed. For any damage not covered under the warranty, Armrium may offer to repair the damage for a reasonable charge. If such an offer is made, we will discuss this with the consumer, prior to any repairs being made.
Note: In accordance with our Health & Safety Practices, in order for us to service your claim your item must be freshly cleaned.
Please log in to you account and follow the steps.
When your garment requires cleaning, be sure to closely follow the directions on the contents label on the inside of the garment. A well looked-after Armrium garment will be sure to stand the test of time.
Feel free to consult our sizing chart.
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